Case Study
Tahoe Transportation District
Rural
Seasonal and emergency service re-bids
4
Bus routes
50,000
People served
0
Full-time schedulers
Overview
The team at Tahoe Transportation District (TTD) has always run a nimble transit system. Varying seasonal demand means that they typically hold three bids each year to staff their fixed-route bus network: one for winter sports season, one for summer and one for the shoulder season. Remix Planning and Scheduling products kept these processes smooth — and were tested like never before when COVID-19 abruptly changed ridership patterns, driver shortages ensued, and the agency’s dedicated scheduler left the team.
Solution
Team transit planners, who had never scheduled a service before, stepped in and took full advantage of the intuitive, powerful Remix interface. They not only conducted emergency re-bids to adjust for a smaller-than-expected driving pool, but optimized their winter and summer bids to different conditions than before: once to a lower bus count, and another time to produce rosters that were severable in the event drivers called out. With Remix, none of these bids started from scratch: the planners could build from old schedules, and import new route information directly from Remix Planning. Still without a dedicated scheduler, the TTD team was able to block, runcut, and roster each new bid in approximately three weeks’ time — keeping up with changing conditions to offer consistent, high quality transit service.
You're able to get cross-functional input into the scheduling process without having to start from scratch. You’re able to iterate within individual bids and from bid to bid.
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